The online world offers amazing opportunities but also brings elements of potential risk and for Parents & Carers, making sense of the online world can appear to be an enormous challenge. Unlike previous generations, the online environment is an integral part of children’s lives and therefore we can no longer consider their wellbeing or safety without also considering their relationship to technology. However, staying safe online is fundamentally about behaviours rather than the technology itself and if approached from this perspective, we can begin to gain confidence to support our children.
The illustration below provides some useful tips for Parents and Carers when discussing the online environment with children. In addition, this page also contains a variety of resources which can be used to develop knowledge and confidence to support children and young people. You will also find useful information in the News and Events section of the site through the link at the bottom of the page.
Support for Parents & Carers
There are an enormous variety of Online Safety resources available and as Parents and Carers, it is often challenging to know where to start or where to find information on a specific topic. The items below have therefore been highlighted as a selection of recommended resources specifically designed for Parents and Carers on different aspects.
Note: A common question from Parents & Carers is where to find information on setting up internet content filters at home. As these will vary according to local circumstance, the Internet Matters resource below covers implementing settings for Sky, Virgin Media, BT and TalkTalk broadband connections as well as other areas such as mobile phone settings.
Safer Online Behaviours over Summer
Risk Area: Various
As the Summer holiday period begins, many children and young people will often spend an increased amount of time online. As referred to in the Focus On... section, this resource is designed to support Parents & Carers in managing various online challenges over the Summer break with useful information and tips.
The NSPCC & O2 have released additional resources to further develop their Share Aware campaign aimed at supporting families to talk about their child’s online world. The updated resources include e-mail updates, family agreements, step-by-step advice and a variety of useful teaching resources.
In addition, the NSPCC's dedicated YouTube channel contains a variety of useful video clips and can be accessed at: www.youtube.com/user/nspcc
YouTube Kids App
Risk Area: Inappropriate Content
YouTube have released an official App designed for children which can be useful in helping families to manage content children see. The app is available via the link below which includes a YouTube Kids Parental Guide with useful tips and advice to help make YouTube safer. The YouTube Kids app is freely available and can be downloaded from both the Google Play and Apple App Stores.
‘Bounce Back from Bullying’ is a useful online resource from Childline aimed at supporting children and young people with bullying issues, helping them to take back control. The resource comprises of 6 questions, each with 3 options which when selected, provide the child with supporting comments and practical suggestions and activities.
‘Bounce Back from Bullying’ can be found on the Childline website at:
As children may be receiving tech gadgets and gifts over the festive season, our colleagues at the UK Safer Internet Centre have produced some useful and timely advice for Parents and Carers. The advice includes some top online safety tips to consider including safety features available on smartphones, tablets and games consoles plus advice around parental controls on the home internet connection and internet-connected toys. They also have a useful 'Parent's Guide to Technology' resource highlighting useful considerations on a variety of devices including Smart TVs. The Christmas advice can be found at:
In support of Anti-Bullying Week 2016, this clip from Common Sense Media (CSM) highlights 5 useful tips for Parents & Carers to support dealing with Online Bullying. The guidance, in the form of a 90-second YouTube video, can be found at:
A really useful resource guide to help adults stay up to date with the social networks children use. The resource highlights various popular social media apps and provides an explanation of what it is, age ratings, why it is popular and points to be aware of. NetAware can be found at:
CEOP through their Think U Know (TUK) programme have some excellent advice and guidance for Parents and Carers on a variety of online issues. The Parents section on the TUK website includes practical advice with a variety of media clips and articles and can be found at:
The Child Exploitation & Online Protection Centre (CEOP) provide a dedicated report button to use if someone has done something online that has made you or a child or young person you know, feel worried or unsafe. The CEOP Safety Centre provides useful guidance on making a report, including when to report and what happens next.
In addition to the Pokémon GO article in the Focus On... section, this locally-developed resource provides Parents and Carers with a series of useful safety tips and points around the hugely popular Pokémon GO mobile game.
O2 in partnership with the NSPCC have set up a dedicated Helpline to support Parents & Carers with a variety of concerns or questions. The Helpline is available seven days a week and is free to call and can support with technical queries or more personal questions about staying safe online. Find out more about the Helpline via the link below or call on 0808 800 5002
The Parent Zone in association with Vodafone have released the latest version of the highly recommended Digital Parenting magazine. The resource is free to access online and contains useful and practical information on a variety of subjects. You can access the latest edition at:
Childnet provide a large range of advice and resources to support Parents and Carers to keep children safe online. Their Parents section contains some very useful tips about talking to children about online issues and includes 'Hot Topic' guides across a wide range of issues.
The NSPCC have teamed up with O2 to provide 'Share Aware' - a set of resources to support Parents and Carers with advice and guides about the variety of Social Networks our children use. Access to Share Aware can be found through the link below:
CEOP TUK - Concerned about your child: Abuse & Exploitation
Risk Area: Various
CEOP's TUK programme have produced a series of useful guides for Parents and Carers. Abuse and Exploitation focusses on Sexual abuse, Grooming and Nude images. Access the Abuse & Exploitation guidance through the link below:
CEOP TUK - Concerned about your child: Sex & Relationships
Risk Area: Various
CEOP's TUK programme have produced a series of useful guides for Parents and Carers. Sex and Relationships focusses on Online Relationships, Unhealthy Relationships and Harmful & Risky Behaviour. Access the Sex & Relationships guidance through the link below:
CEOP TUK - Concerned about your child: Online Behaviour
Risk Area: Various
CEOP's TUK programme have produced a series of useful guides for Parents and Carers. Online Behaviour focusses on Exposure to Sexual Content, Online Activy and Sharing Information Online. Access the Online Behaviour guidance through the link below:
A not-for-profit organisation supported by Sky, BT, TalkTalk and Virgin Media, internetmatters.org provides some very useful advice and practical guidance including parent's guides to technology and apps as well as guides for setting up controls on home broadband connections.
Useful advice for Parents and Carers about reporting problems to Social Media sites. It highlights guidance for contacting sites, including useful guides from a number of popular Social Media providers on their rules and how to report issues.